Shipping & Returns
When you purchase our goods, either we or a third party will ship these goods to you. If a third party is used for shipping, the shipping will be governed by that third party’s Terms of Service and other applicable policies. Please contact us to gain access to the third party’s identity and policies.
We offer free shipping on all goods.
We or a third party will ship the goods to you within a reasonable time from the date that you made your purchase.
Return & Exchange Policy
You are required to ship your purchased goods back to us to receive a refund. We will not be able to issue you a refund if you do not ship the goods back to us. You will be responsible for paying all shipping and handling costs on any purchases that you are requesting a refund on.
Please ship your purchased item(s) to us at the following address:
Neoterica Designs LLC
1804 Holland Drive
Walnut Creek CA 94597